[FERRY] Phuket to Koh Phi Phi

Transfers can be booked online through our website (follow our step by step guide here) or at our office in Koh Phi Phi. We accept major credit cards for online payments. Full payment is required at the time of booking to secure and confirm your reservation.

Seat selection is not available. Boarding is on a first-come, first-served basis, so we recommend arriving early for your preferred seating.

Yes, all speedboats and ferries are equipped with a covered roof for protection against the sun and rain. However, on speedboats, you may still experience some splashes or sprays of water during the ride, especially in choppy sea conditions.

Cancellations made more than 72 hours before the tour date are eligible for a full refund. Cancellations made within 72 hours of the tour date may not be eligible for a refund. Please visit our Cancellation Policy Page for detailed information on cancellations or our Terms & Conditions Page for all our booking terms & conditions.

Yes, you can change the date of your booked transfer, subject to availability. For ferry transfers, tickets are open-dated, allowing flexibility as long as you respect the departure time. For speedboat transfers, due to their limited seating capacity, changes are more restrictive and strictly dependent on availability.
Please contact us at least 72 hours before your scheduled transfer to request a date change. We will do our best to accommodate your new preferred date. If you need to change the date within 72 hours of the transfer, we will try to accommodate your request based on availability, but it may not always be possible. Additional charges may apply depending on the notice period and the circumstances of the change.
For more details, please refer to our full booking Terms & Conditions Page, our Cancellation Policy Page for faster overview of cancellation terms or Contact our customer service team.

In case of severe weather, transfers may be delayed or canceled for safety reasons. You will be notified, and alternative arrangements or refunds will be offered as applicable. Please check our Terms & Conditions Page for more details.

Yes, speedboat transfers are not recommended for infants, pregnant women or individuals with serious back or neck conditions due to the nature of the ride.Please consult our Terms & Conditions Page for specific restrictions or Contact us directly for more information.