Last updated: 22nd Of February 2025
We understand that plans can change due to unforeseen circumstances. Our cancellation policy is designed to offer you the opportunity to cancel and receive a refund under specific conditions.
Please note that this cancellation policy is displayed here for your convenience but is the same as outlined in our comprehensive Terms and Conditions. It does not cover all aspects of our terms; for full details, we encourage you to review the complete Terms and Conditions page. By confirming your booking on BlueFlowTravel.com, you acknowledge that you have read, understood, and agree to our website's Terms and Conditions, including this cancellation policy.
Welcome to BlueFlowTravel.com. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit and book tours on our website. By using this website, you agree to the terms outlined in this policy.
“Personal Information” includes any details that can identify you as an individual. We collect it only when you voluntarily provide it to us, mainly during the booking process.
In short, this information includes:
This information is collected directly when you complete our booking form. While we may link to third-party websites, we cannot control their privacy practices.
We use your data exclusively for:
We retain personal data only as long as necessary for these purposes and for compliance with legal obligations.
Payments are securely processed through Stripe, our third-party payment provider. Stripe handles your credit card details in a secure and compliant manner; we do not retain or access this information on our servers. For more details, please refer to the Stripe Privacy Policy.
To optimize website functionality and improve user experience, we use cookies and tracking tools. This section explains our use of cookies, including Google Analytics, and your options for managing cookie preferences.
Upon visiting our website, you will see a cookie consent banner explaining our use of cookies, including analytics and third-party cookies from embedded content such as YouTube. You can choose to accept or decline non-essential cookies (such as analytics and tracking cookies). By accepting, you consent to the processing of your data as described in this Policy. You may withdraw your consent at any time by managing your preferences in our cookie settings, available in the footer of each page on our site.
Our website uses essential cookies for security, fraud prevention, and necessary website functionality. These cookies include those required for authentication, cart management, and maintaining user preferences. Essential cookies do not require user consent under GDPR.Additionally, we use non-essential cookies such as analytics cookies to help us understand website traffic patterns, improve user experience, and enhance functionality. These cookies collect anonymized data, such as pages visited, browsing activities, and device information, without identifying individual users. Third-party services such as YouTube may also set cookies when you interact with embedded content. These cookies track user interactions, provide security authentication, and enable personalization. Some third-party cookies are used for analytics and may require user consent under GDPR.
You can manage your cookie preferences directly on our website through the consent banner or cookie settings available in the footer of each page. Additionally, if you wish to opt out of analytics tracking or third-party cookies, you have several options:
Our website may include embedded content (e.g., videos, maps, images) from third-party websites, such as YouTube or Google Maps. Embedded content from these sites behaves as if you visited the third-party website directly, which may collect data and use cookies independently. We recommend reviewing the privacy policies of these providers.
Our website may include links to third-party websites or services. Some of these links may be affiliate links, meaning that we may earn a commission or referral fee if you make a purchase through these links. This does not affect the price you pay or the impartiality of our recommendations. We only partner with organizations and brands that align with our mission of providing quality services and experiences to our users. Any affiliate links are clearly disclosed, and we are committed to transparency with our users.
If you wish to access, correct, delete, or restrict the use of your data, please contact us. Data protection laws applicable in the EU and other regions support these requests, and we are committed to responding as required.
We employ industry-standard security measures to protect your data. All information is transmitted over secure, encrypted connections, and sensitive data is stored securely.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be indicated by the “Last Updated” date above. We encourage regular review of this policy to stay informed about how we protect your information.
For questions or concerns about this Privacy Policy, please contact us at info@blueflowtravel.com
Thank you for choosing Blue Flow Travel for your Thailand adventure.