Some of the most frequent questions and answers
No, bookings can only be made online through our website or in person at our office in Koh Phi Phi.
Adding a last-minute participant to your booking is possible. For private tours, this can usually be accommodated with ease. Simply contact us ahead of time or let us know at check-in at our office in Koh Phi Phi. However, for join group tours, adding an additional person at the last minute can be more complex due to seating limitations and pre-arranged schedules. We recommend contacting us as soon as possible to check if there is availability. This will allow us to assist you better and ensure a smooth addition to your group.
We recommend booking your tour a few weeks in advance to ensure availability. However, during high season (November to April) and especially peak season (15th December to 15th January and 12th to 16th April), it’s best to book as early as possible, as tours and boats tend to sell out quickly.
While Thailand has not fully transitioned to paperless operations, a digital version of your confirmation will suffice, although a printed version is preferred.
The number of participants typically ranges from 15-20 on longtails or smaller speedboats, to 30-35 on larger speedboats.
Guided tours are available only in Thai or English.
Early morning tours provide a chance to beat the typical tourist rush, making them cooler and less crowded. Morning tours continue to offer a cooler experience and can have more crowds compared to later in the day. Afternoon tours, on the other hand, include the added experience of sunset watching, enhancing the scenic atmosphere.
Yes, you are welcome to bring your own snorkeling gear. However, please be cautious with fins as they can damage corals in shallow waters.
A private tour is highly recommended for families with young children for more personalized attention and flexibility. If budget is a concern, a join speedboat option may also be suitable.
Please keep in mind that weather changes are a natural part of boat tours, and not all conditions, such as winds or rain, will necessarily lead to cancellations. If a tour is canceled due to bad weather, you will be offered the option to reschedule or receive a full refund, according to our cancellation policy. In the event of adverse weather conditions, the decision to reschedule or cancel a tour is made by us or the tour provider, and we will inform you of any changes to your tour schedule as soon as possible.
Speedboats and longtail boats offer distinct experiences. Speedboats are faster and more powerful, ideal for covering longer distances quickly and comfortably, making them suitable for larger groups or those with limited time. They provide a smoother ride in rougher sea conditions. Longtail boats, on the other hand, are traditional wooden boats that offer a more authentic and scenic journey at a slower pace, perfect for those who want to experience the local way of navigating the waters.
The choice between a speedboat and a longtail boat depends on your group’s preferences and needs. If you value speed and comfort and are visiting multiple distant locations, a speedboat might be more suitable. If you prefer a leisurely pace and a more cultural experience, a longtail boat would be ideal. For private tours, consider the personal touch and flexibility a longtail can offer, whereas group tours on speedboats can accommodate more people and provide a social setting.
On average, each stop lasts about 30 minutes. However, itineraries and durations can vary, especially on private tours, offering more flexibility and personalization based on your preferences.
Yes, both types of boats are equipped with covered roofs. Longtail boats feature roofs that provide ample shade and protection from the sun and rain, while speedboats have covered roofs over the main seating area, which offers superior protection and comfort. However, the bow on speedboats is usually left uncovered for those who wish to enjoy sunbathing and unobstructed views.
Yes, food and drinks are provided on both types of boats (only for one day trips group tours). Typically, fried rice is served on most tours as it is convenient and easy to manage on board. Water and ice are available on all tours, and some sodas are provided on group speedboat tours.
Yes, you are welcome to bring your own food and drinks. Most boats are equipped with a cooler to keep your drinks chilled.
Yes, life jackets are provided on every boat, ensuring safety throughout the tour.
Restroom facilities are available only on speedboats. Longtail boats do not have restroom facilities onboard.
